7 steps to change patterns and turn things around with your team!

We all get to a point when we are managing a team, and we see that it's not working. The shit officially hits the fan, and it doesn't smell good. It stinks up the office, your experience, your team's experience, and the practice members can even feel it, smell it, hear it, see it, etc. 😱

So, what do you do?
Where do you start?
Start where your feet are at. It's really important that you put your feet on the ground, take a deep breath, and figure out where you want to go from here. 

You've got to ask yourself the hard questions:
What do you really want for your practice?
Are the people who you're having a hard time managing, directing, or facilitating really the people who are suited to bring your practice to the next level? 🤔
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If they are, then it's worth leaning into the following steps with them. If they're not, then sever the ties now and be fair and kind about the severing and give them the option to leave. If they are worth moving forward, then follow these steps to change patterns and turn things around:
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1. Clarify your Vision for your Practice: Before making any changes to your practice, it's important to get super clear about the kind of changes you want to make. If you're an established practice, go through the stages of this exercise and figure out what you want for your practice. Then, break it down into stages and determine what needs to happen for each stage for you to accomplish that vision for your practice.
2. Have a Heart-to-Heart Conversation with your Team: Once you have a clear vision, it's time to talk to your team about the changes you want to make. Tell them about the change you want to create within your practice and what is going to be required of them in order to facilitate this change. Ask them if they are in and get their permission to move forward on this journey with them. You may be surprised at how enthusiastic they are about your newfound passion for creating change in the practice.
3. Conduct a Time Study: To truly understand how your team spends their time, have each team member write down everything they do for three full days of work or three full shifts. Once they've done this exercise, have them go back to it and circle and highlight the things that they really feel are a waste of time, as well as the things that they enjoy doing that they feel are imperative for their role in the practice.
4. Discuss Team Roles: Have a meeting with your team to review their time study and get really clear about what their role is and what they really should not be spending their time doing. Be flexible about change with them and invite them to create flexibility in the way that they're doing things with their practices.
5. Create Checklists: Based on their time study, come up with a checklist of daily, weekly, monthly, and/or quarterly tasks for them to do. Include the things that they circled and highlighted that they love to do. Determine what needs to be on their Monday list, their Tuesday list, their Wednesday list, and so on.
6. Implement an Accountability System: Make sure you implement a system for checking in on their checklist so that they know that you are watching and supporting them. Accountability is everything when it comes to establishing goals. What we're doing here is establishing goals for your team to move your practice forward and the ways that you know that it can move forward. So, there has to be a system of accountability.
7. Establish clear Boundaries: To ensure that your team members understand the expectations and are held accountable, it's important to have very clear boundaries with ways to celebrate them, appreciate them, and consequences for that checklist not being completed or being completed each time you check in on it.

By the time you implement these steps, you will have very clear daily, weekly, and monthly checklists for your team. You will be in full agreement that your team is on board. You will let go of the people who are not on board but have their hands in the cookie jar. 🙌

You will also have a clear vision with your team on where the practice is going. During this process, it will become abundantly clear who is on board, who is not on board, and what steps need to happen in order to move your practice forward in the ways that you know it deserves.

Check out our Facebook Group for even more tips to creating the practice of your dreams!

Managing, supporting, and facilitating growth and forward movement for your team can be a joy-filled journey. You just need to plan, stay consistent, and keep the vision of the practice front and center. 🥰

Watch the video below as I take you on a journey of creating a PIVOT for your team 👇🏼.

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